Email: info@californiacliffsholiday.co.uk

Enquiries: 07717 940149

Contact Information Image

 

 

Our Contact Information and Rental Terms and Conditions

Our Contact Details

Mr. Steve Humphreys

25 Fairview Park

Wayford Road

Smallburgh

Norwich

NR12 9LW

Steve's Contact Number: 07908 581067

General Enquiry Number: 07717 940149

Email Address: info@californiacliffsholiday.co.uk

California Cliffs Holiday Park Contact Details

California Cliffs Holiday Park
Rottenstone Lane
Scratby
Great Yarmouth
Norfolk
NR31 9QU

Park Telephone Number: 01493 730 584

Park Email Address: california.cliffs@park-resorts.com

 

 
 

Booking Information

When making a booking a £50 non refundable deposit is required to secure your dates, unless your Holiday starts within six weeks from the time of booking when the full amount for the Holiday is payable.

The booking deposit can be paid by Debit or Credit Card securely on our website via PayPal, (No PayPal account is Required), or by sending a cheque in the post made payable to Mr. S. Humphries and Posted to:

Mr. S. Humphreys.

California Cliffs Holiday

25 Fairview Park

Wayford Road

Smallburgh

Norwich

NR12 9LW

A fully completed booking form is also required with every booking. When paying the deposit through PayPal you should automatically be taken to the form to complete. If paying your deposit by cheque a booking form can be downloaded and printed Here and posted with your deposit cheque.

The balance of your booking is then due no later than six weeks before the start date of your holiday. This payment must include the refundable security/damages deposit of £75. (This is refunded by cheque once the caravan has been checked for damage, breakages and been left in a clean tidy condition.).

Holiday balances can be paid with PayPal (Please ask for a PayPal invoice to be sent) balances paid this way will incur an additional £10 charge to help cover PayPal's fees..

Please Note: All Booking Deposits are NON Refundable and there are NO refunds on holiday's paid for in full and cancelled within four weeks of the holiday commencement date.

A confirmation letter will sent in the post once the booking deposit and booking form have been received, giving details of the holiday dates, Holiday balance and date due, along with information of how to collect the caravan key.

Entertainment passes are not included in our Holiday prices, but these can easily be purchased on arrival from Reception. Day Passes are also available form the Main Reception.

 
 
 

Rental Terms and Conditions

  • The hirer of the caravan must be at least 25 Years old and must be present for the duration of the rental.

  • The caravan is only available to families and couples up to a maximum of 6 people.

  • We DO NOT allow all male or all female parties.

  • NO pets allowed in the caravan at any time.

  • Smoking in NOT permitted in the caravan at any time (Smoking is only permitted outside on the decking).

  • Barbecues must NOT be used on the decking or inside the caravan.

  • Gas & electricity are included in the price of your holiday but excessive use of gas will be charged at cost.

  • Any Person who's unreasonable conduct causes a nuisance to any other persons on the park may be asked to leave.

  • All guests are asked to vacate by 10am on the day of departure so we can clean the caravan ready for the next guests.

  • Late checkout - There is a £20 late checkout charge. (Deducted from the £75 Security/Damage Deposit)

  • The caravan must be left in a clean and tidy condition. (Otherwise additional cleaning charges may apply).

  • Any losses, breakage, or damage to the caravan or its contents during your stay is the responsibility of the hirer.

  • We cannot be held responsible for any loss or damage to personal property including motor vehicles during your stay.

Internal Caravan Appliances

All internal appliances are checked before each letting. Every effort will be made to ensure all appliances are in working order. Should an appliance become faulty during your stay, every effort will be made to ensure a repair or a replacement is made as quickly as possible. California Cliffs Holiday will not entertain claims made from customers should an appliance fail during their stay.

Our Caravan is Privately Owned & Rented, so Please Treat it as you would Expect your Own Home to be Treated.

Thank You

Privacy Policy

  • We are committed to protecting you privacy. We will only use the information that we collect about you lawfully (in accordance with the Data protection Act 1998)

  • We collect information about you for two reasons: firstly, to process your order and second to provide you with the best possible service.

  • Your personal details will remain private and confidential.
    We will never sell, rent, barter or share your personal details in any way with any other company. All data collected is for our internal use only.

  • The information we hold will be accurate and up to date. You can check the information we hold about you by emailing us at info@californiacliffsholiday.co.uk If you find any inaccuracies we will delete or correct it promptly.

  • The personal information which we hold will be held securely in accordance with our internal security policy and the law.

  • We will NEVER send you any unsolicited e-mail. We will only contact you to answer your queries, to send you your booking confirmation or contact you on matters specifically relating to your booking. We will not contact you at any other time.

California Cliffs Website

We cannot be held responsible for any change or cancellations made by Park Resorts from the activities and entertainment shown on their website. 

Price Guarantee

All our prices are inclusive of VAT (where applicable). We guarantee that once you have paid the £50 deposit we will not change your holiday price unless you make a change to your booking. We reserve the right to amend the VAT element of prices in the event of a change in the rate of VAT. Customers are reminded that our published prices are subject to change and may go up or down in response to changing markets.

Website Accuracy

Every care is taken to ensure that information shown on our website is accurate. Park photographs were taken at California Cliffs Holiday Park but are intended for guidance only. Layout plans and artist’s impressions are for illustrative purposes only. Not all facilities and activities are identical at all Parks. Due to operational circumstances, activities sometimes may be withdrawn.

We Hope you have a Wonderful Holiday With us at California Cliffs Holiday Park.....

 

 

 

© California Cliffs Caravan Holiday 2015  |  25 Fairview Park, Wayford Road, Smallburgh, Norwich. NR12 9LW  | Telephone 01692 535159

Page Last Updated - Wednesday November 21, 2018